I’m getting an error when filling out an email form using a Lightbox button.

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 1 days ago ago by Samir Malik

  • Avatar: misoweb
    misoweb
    Participant
    November 18, 2025 at 19:31

    Hello.

    I’m getting an error when filling out an email form using a Lightbox button. Please check the section and guide me on how to fix it.

    1. I’m trying to create a Lightbox button and link it to emailmeform.com.

    I added the code to emailmeform.com => embedded it in the HTML of my website => linked it as a URL link. When I press the SUBMIT button, it doesn’t work. Please check if there’s anything else I need to do.

    Winter is coming. Stay healthy.
    Thank you for your cooperation.
    Thank you.
    Jessica Kim

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Samir Malik
    Samir Malik
    Support staff
    November 19, 2025 at 07:08

    Dear @misoweb,

    After reviewing the console log, we identified the following error:

    
    Unsafe attempt to initiate navigation for frame with origin 'https://bistos.co.kr' from frame with URL 'https://www.emailmeform.com/builder/embed/4C0568z812?#https%3A%2F%2Fbistos.co.kr%2Fform%2Fform-bt-300.html'. The frame attempting navigation is neither same-origin with the target, nor is it the target's parent or opener.
    

    It appears that the iframe form is not permitted to open via a popup. Could you please contact the EmailMeForm support team for further assistance?

    https://support.emailmeform.com/hc/en-us

    Best regards,
    8Theme Team

  • Viewing 2 results - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.