Problem completing order. - by JohnyB - on WordPress WooCommerce support

This topic has 3 replies, 2 voices, and was last updated 2 weeks, 6 days ago ago by Tony Rodriguez

  • Avatar: JohnyB
    JohnyB
    Participant
    November 15, 2025 at 12:56

    I can’t find a way to fix this so that the order can be completed without the need for a payment system like on my other site – gb7shop.com, since we work with cash on delivery. The order should be completed after entering the data, and then I simply receive an email to the specified email address on the site contact@gb7shop.bg with a new order. In picture 1 I show what the problem is. I have highlighted another problem related to the checkout and it is the drop-down menu of cities. First, this drop-down menu sometimes crashes and secondly, it doesn’t have all the cities in Bulgaria. Can you make it so that text with City/Village can be freely entered without a drop-down menu and is mandatory to complete the order like name or phone? I can’t fix it with Elementor myself!

    In picture 2, the problem is the black square that my previous developer added, and I asked him to simply underline the lines of the square with the quantity so that the + and – of the quantity can be seen. Please help me get it back to its previous form because it’s causing problems at checkout and it doesn’t look good. If you could just make the lines a little thicker, I’d be grateful. If not, let it be as it was in the original topic.

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    2 Answers
    Avatar: JohnyB
    JohnyB
    Participant
    November 15, 2025 at 17:10

    Thanks for the support! My topic “Problem completing order.” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 15, 2025 at 17:10

    Dear JohnyB,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

  • Viewing 3 results - 1 through 3 (of 3 total)

The issue related to '‘Problem completing order.’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.