Issue with Product Circle in Circular Navigation on Mobile

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Tony Rodriguez

  • Avatar: saberfarouk
    saberfarouk
    Participant
    November 15, 2025 at 05:32

    Hello Support Team,

    I am experiencing an issue with the Product Circle section in the Circular Navigation of my XStore website. On desktop, the functionality works perfectly, but on mobile devices, it stops working when tapped.

    This issue occurs only on mobile devices. No changes or custom code were applied recently that should affect this behavior. I would appreciate your guidance on how to restore proper functionality on mobile.

    Thank you

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Justin
    Luca Rossi
    Support staff
    November 15, 2025 at 12:19

    Hello @saberfarouk,

    Could you please let us know which devices you are using?

    We have tested your website on an iPhone 14, and it appears to be functioning properly.

    https://drive.google.com/file/d/1etFaUO2nASCpqWLsU4q0URFE0Knk-JUS/view?usp=sharing

    Please try clearing all caches and check again.

    Kind regards,
    The 8Theme Team

    Avatar: saberfarouk
    saberfarouk
    Participant
    November 19, 2025 at 20:04

    Thanks for the support! My topic “Issue with Product Circle in Circular Navigation on Mobile” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 19, 2025 at 20:04

    Dear saberfarouk,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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