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  laboteknoloji

  Participant

  November 11, 2025 at 17:59

  Hello, we have problem shop product catalog settings as i attached screen shot that we already setting 4 product for every columun but not changing just 2 product displaying at one columun, we changing 1 again 2 product, we changed 3 again 2 product at one column… Can you help us please. Thank you

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  1 Answer
  

  Alex Carter

  Support staff

  November 11, 2025 at 18:22

  Hello,

  Thank you for reaching out to us.

  We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

  If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again.
  Do the same test for the default WooCommerce theme – Storefront. The issue may be due to your custom code in the Child Theme.

  Let us know the results.

  Warm Regards,
  The 8Theme Team

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