When I apply a filter—for example, to show only white products—it works on the first load. But when the second batch of products loads, items with other colors also appear.
Could you please check this issue?
This topic has 4 replies, 3 voices, and was last updated 1 days, 12 hours ago ago by Tony Rodriguez
When I apply a filter—for example, to show only white products—it works on the first load. But when the second batch of products loads, items with other colors also appear.
Could you please check this issue?
Hello,
Thank you for reaching out to us.
1/ We kindly requested that you enable the following option:
https://prnt.sc/QMhH4yAPoXJg (Theme Options → Speed Optimization → Disable pjax pagination)
Please activate this option (turn the switch green) and check the result afterward.
2/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.
Warm Regards,
The 8Theme Team
Thanks for the support! My topic “The filter only works on the first page” has been successfully resolved.
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Topic closed.
The 8Theme Team
The issue related to '‘The filter only works on the first page’' has been successfully resolved, and the topic is now closed for further responses