Unable to add FAQ to page using xstore studio

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Alex Carter

  • Avatar: Sharad
    Sharad
    Participant
    November 6, 2025 at 18:47

    same as title

    5 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 6, 2025 at 19:35

    Hello,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Sharad
    Sharad
    Participant
    November 6, 2025 at 19:51

    attached link to the screen recording and wp-admin access

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 7, 2025 at 08:36

    Hello,

    Please clear cache and check how it works now.

    Warm Regards,
    The 8Theme Team

    Avatar: Sharad
    Sharad
    Participant
    November 8, 2025 at 14:40

    How can i add this view more button to show more faq’s?

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 8, 2025 at 18:09

    Hello,

    Thank you for reaching out to us.

    At the moment, this option is not available. You can use a button element to add a link to a page that contains more FAQ items.

    If you would like to request a new setting or functionality, please feel free to submit a request via the following link:
    https://www.8theme.com/documentation/xstore/support/how-to-submit-a-request-for-adding-a-new-setting-or-functionality/

    Warm regards,
    The 8Theme Team

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