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Shop Filters Toggle Does NOT Work on the Latest Xstore Version 9.6.1

This topic has 8 replies, 3 voices, and was last updated 4 weeks, 1 days ago ago by Tony Rodriguez

Olga777

Participant

November 5, 2025 at 17:24

Hi there,

We need help with this issue.

Shop FILTERS Toggle Action stopped working in 9.6.1 theme version. It is set to OPEN on toggle action, yet it is NOT opening (blink to open, then collapsed immediately). This is on our staging site (see link in private area), all theme/plugins up to date.

URGENT issue, Thank you for help

Please, contact administrator
for this information.

#458867 Copied

7 Answers

Jack Richardson

Support staff

November 6, 2025 at 07:15

Hello @Olga777,

Please activate the following option: https://prnt.sc/QMhH4yAPoXJg (Theme Options -> Speed Optimization -> Disable pjax pagination) and then check the result. We will forward your issue to our developers so they can investigate a solution when this option is disabled.

Best regards,
Jack Richardson
The 8Theme Team

#458910 Copied

Olga777

Participant

November 6, 2025 at 11:45

Thank you, Jack.

This was already disabled (by default – see attached, but it does NOT fix the issue.

Please help, Thank you

Files is visible for topic creator and
support staff only.

#458936 Copied

Jack Richardson

Support staff

November 6, 2025 at 12:58

Hello @Olga777,

We kindly requested that you enable the following option:
https://prnt.sc/QMhH4yAPoXJg (Theme Options → Speed Optimization → Disable pjax pagination)

Please activate this option (turn the switch green) and check the result afterward.

Best regards,
Jack Richardson
The 8Theme Team

#458943 Copied

Olga777

Participant

November 6, 2025 at 13:15

Thank you, Jack.

It works now!!!

#458944 Copied

Jack Richardson

Support staff

November 6, 2025 at 13:52

Hello @Olga777,

Thank you for your message.
We’re glad to hear that everything is working properly now!
We will adress the issue to our developers to check for a global solution.

If the main request of this topic is solved, you can mark this topic as closed.

Best Regards,
Jack Richardson
8Theme’s Team

#458946 Copied

Olga777

Participant

November 6, 2025 at 14:03

Thanks for the support! My topic “Shop Filters Toggle Does NOT Work on the Latest Xstore Version 9.6.1” has been successfully resolved.

#458950 Copied

Tony Rodriguez

Support staff

November 6, 2025 at 14:03

Dear Olga777,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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The issue related to '‘Shop Filters Toggle Does NOT Work on the Latest Xstore Version 9.6.1’' has been successfully resolved, and the topic is now closed for further responses

Shop Filters Toggle Does NOT Work on the Latest Xstore Version 9.6.1

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