Single product images not working after update

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Jack Richardson

  • Avatar: YT
    YT
    Participant
    November 5, 2025 at 08:34

    Hi,

    Updated to 9.6.1. The product image on single product page is now broken. It overlays the product image with a white placeholder image.

    FYI: The update resets all the product attributes display types to select. It also added some duplicate options there.

    Please help with fix for single product images urgently.

    Thanks.

    1 Answer
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 5, 2025 at 09:31

    Hello @YT,

    The product variation images on your single product pages are displayed using the third-party plugin YITH WooCommerce Advanced Product Options Premium. If you have recently updated this plugin, the issue may have been introduced in its latest version.

    As a temporary test, please switch to a default theme such as Storefront, with no additional plugins active except for WooCommerce, and check if the issue persists. Additionally, we recommend contacting the plugin’s support team so they can verify whether the problem originated from their recent update.

    Best regards,
    Jack Richardson
    8Theme Team

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