Change the group product photo - by JohnyB

This topic has 11 replies, 3 voices, and was last updated 2 weeks, 6 days ago ago by Tony Rodriguez

  • Avatar: JohnyB
    JohnyB
    Participant
    November 4, 2025 at 11:45

    Change the group product photo

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    10 Answers
    Avatar: JohnyB
    JohnyB
    Participant
    November 4, 2025 at 12:06

    I can’t figure out why these two categories, which are circled in red, appeared and how to remove them.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2025 at 12:32

    Hello @JohnyB,

    Since your shop page is built using the Elementor builder, you can edit the template and adjust the hover image settings in the Archive Products widget: https://prnt.sc/KhFiCD0wPqjS.

    To modify the product categories list, please remove any unused categories by navigating to Dashboard → Products → Categories: https://prnt.sc/EhyNaNtDQRuK, and delete the categories you no longer need.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: JohnyB
    JohnyB
    Participant
    November 4, 2025 at 12:58

    This category cannot be removed. I have no idea where it came from.

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    support staff only.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2025 at 14:42

    Hello @JohnyB,

    You have renamed the default WooCommerce category “Uncategorized” to “New.” By default, all categories are displayed in the category list within the sidebar widget. However, you can choose to hide empty categories by adjusting the settings under Dashboard → Widgets → Shop Sidebar → Filter by Categories.

    Best regards,
    The 8Theme Team

    Avatar: JohnyB
    JohnyB
    Participant
    November 4, 2025 at 14:49

    I can’t find where to hide it, please help. Just do it for me!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2025 at 14:53

    Hello @JohnyB

    Could you please provide temporary wp-admin access, as the previous access is outdated? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: JohnyB
    JohnyB
    Participant
    November 4, 2025 at 15:28

    If you can do the same for photo 5 from the mobile version, two menus are visible. Only the one circled should remain, and the bottom one should be deleted.

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    November 4, 2025 at 16:03

    Hello @JohnyB,

    Please check the screenshot: https://prnt.sc/Z2yrMuOQ7kpK.

    To edit the content in your mobile menu, open the Header Builder: https://prnt.sc/UJ8oHBrBN4S3. In the header editor, click on the Mobile Menu widget and remove the desired elements: https://prnt.sc/c8jFwBFcbnDA.

    If you would like to edit the items in the menu set within the Mobile Menu widget: https://prnt.sc/A2aQnx0R-_op, you can find this menu in your Dashboard under Appearance → Menus, where you can modify or remove the items as needed: https://prnt.sc/8pGNsdnqmQWw.

    Best regards,
    Jack Richardson
    8Theme Team

    Avatar: JohnyB
    JohnyB
    Participant
    November 15, 2025 at 08:57

    Thanks for the support! My topic “Change the group product photo” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 15, 2025 at 08:57

    Dear JohnyB,

    It’s great having you in our WordPress & WooCommerce community!

    Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

    Together, we grow stronger with every release.

    Topic closed.
    The 8Theme Team

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The issue related to '‘Change the group product photo’' has been successfully resolved, and the topic is now closed for further responses

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