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Request to Change Website Color and Text Update

This topic has 11 replies, 2 voices, and was last updated 1 months ago ago by Alex Carter

DashDoor

Participant

November 4, 2025 at 09:44

Dear 8theme Support Team,

I hope you’re doing well. I have already shared my WordPress access details with you. Please resolve my issues and this is related to the xtheme.

Please, contact administrator
for this information.

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10 Answers

Alex Carter

Support staff

November 4, 2025 at 12:26

Hello,

We currently do not have access to your website, as the credentials provided are not working. Please check this and provide us with valid access details here.

We also replied to you in this topic: https://www.8theme.com/topic/request-to-update-website-colors-and-replace-text-according-to-my-logo/#post-458665 but have not received a response from you yet. Kindly reply in the same topic instead of creating a new one to avoid confusion.

Our specialist is waiting for your reply with working access details to start working on your request. Please do not duplicate your request and provide your response here.

Best Regards,
8Theme’s Team

#458719 Copied

DashDoor

Participant

November 4, 2025 at 15:31

Alright, I’ll send it to you once more; kindly review.

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#458761 Copied

DashDoor

Participant

November 4, 2025 at 16:22

The entire website color should change, please.

Please contact administrator
for this information.

#458769 Copied

Alex Carter

Support staff

November 4, 2025 at 16:31

Hello,

We have made a partial color adjustment for you via Header Builder – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/ , Single product builder, Archive product builder, and Home page editor.

Additionally, we’ve configured the XStore White Label Branding plugin for you.

Best regards,
8Theme’s Team

#458771 Copied

DashDoor

Participant

November 4, 2025 at 17:29

Please remove the green colour from the Entire website, still existing green color is on the home page.

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for this information.

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Alex Carter

Support staff

November 4, 2025 at 19:42

Hello,

It seems we need to repeat this once again, as the forum is also read by other customers. The changes you are requesting go beyond the scope of basic support because this is not an issue – it is something that every website owner does individually, adjusting colors according to their own preferences.

Regarding your screenshot, please edit the Home page using Elementor, then open the element settings and choose a different icon: https://prnt.sc/MG3yzCaQ7BLl

We hope this information is helpful.

Best Regards,
8Theme’s Team

#458784 Copied

DashDoor

Participant

November 4, 2025 at 19:52

Hello 8theme Team,

I hope you are doing well.
I would like to request a color update for my XStore theme. Currently, my website uses green and white colors, but they do not match my logo.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#458787 Copied

Alex Carter

Support staff

November 5, 2025 at 07:50

Hello,

Private Content

Best regards,
8Theme’s Team

Please contact administrator
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#458803 Copied

DashDoor

Participant

November 5, 2025 at 08:58

I tried changing the color myself first, but it was unsuccessful because I had set up the settings from customizer with the colors.Additionally, I changed it, but I realized it wasn’t applied on my website, so I thought I should speak with you about it. If you are capable of doing this and you claim that you are not, kindly explain the settings, how I can accomplish it, and provide step-by-step instructions. Please lead me, sir. How can I alter the colors on my website? Please help me.

Please contact administrator
for this information.

#458815 Copied

Alex Carter

Support staff

November 5, 2025 at 09:57

Hello,

Let’s review your requests one by one with examples and screenshots.
You can also provide screenshots to help us better understand.

1/ To change the color for – https://prnt.sc/HFxVLPdK5JJt
Please go to XStore Builders > Header Builder with Elementor > Edit temaplte https://prnt.sc/iMOAbFIoJlzp > settings of elements – https://prnt.sc/LPyfYYhwB4PR
Follow this instruction and let us know if you manage to do it successfully.
Once you confirm that you can make these changes, we will provide further instructions step by step so as not to overload you at once. We are confident that you will succeed gradually.

2/ Private Content

3/ Please specify where exactly your categories are not displayed. Provide a screenshot and a link.
Also, make sure that the new categories are not empty and contain posts or products.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

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