How can I change product option style ? - by chutipao

This topic has 20 replies, 4 voices, and was last updated 4 weeks, 1 days ago ago by Tony Rodriguez

  • Avatar: chutipao
    chutipao
    Participant
    November 4, 2025 at 07:19

    hello

    how can I change product option style ?

    but my site has popup type

    I want change to select type

    please see sreenshot I want this type

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    support staff only.
    19 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 4, 2025 at 07:54

    Hello,

    Thank you for reaching out to us.

    Please go to Products > Attributes > edit attribute > change type – https://prnt.sc/3Z_WYrCX5SPb

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 4, 2025 at 09:12

    dear support
    I changed “select” but still popup type….

    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 4, 2025 at 09:16

    Hello,

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 4, 2025 at 09:42

    here is information

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 4, 2025 at 10:07

    Hello,

    We appreciate your prompt response.

    Please clear cache and check now https://prnt.sc/zCvlzCcNFvKO > https://prnt.sc/hGmMpzgJVBmJ

    Warm Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 4, 2025 at 11:21

    sorry to say again
    nothing changed….not sure what you changed…

    please see url
    current products option is popup type…
    this is not select type

    [black] [yellow] [green] [white] [blue] —-> select type

    [please select] —————————-> popup type
    black
    yellow
    blue

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 4, 2025 at 11:45

    Hello,

    It seems there is some misunderstanding. Let’s try to sort it out together using screenshots.
    Here is what I currently see on the product page at the link you provided: https://prnt.sc/NktpC1Bw1IAk
    Do you see the same view or something different?

    Please describe the desired result in more detail so we can assist you better.

    Best Regards,
    8Theme’s Team

    Avatar: chutipao
    chutipao
    Participant
    November 4, 2025 at 12:04

    I want something difference
    please see screenshot
    not sure why It can not changed to select type

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    support staff only.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 4, 2025 at 12:41

    Hello, chutipao

    To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

    They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

    Thank you for your cooperation!

    Best Regards,
    The 8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 5, 2025 at 04:34

    still waiting for your answer
    I did what you recommended me but it didn’t change

    Avatar: chutipao
    chutipao
    Participant
    November 5, 2025 at 08:41

    Thanks for the support! My topic “how can I change product option style ?” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 5, 2025 at 08:41

    Dear chutipao,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    💡 Share your quick thoughts — it takes less than a minute!

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 5, 2025 at 08:58

    Hello, chutipao,

    Unfortunately, it is currently not possible to create a combined type of variation selection. You can use either the select type, where all options will appear in a dropdown menu, or choose the image, color, or label type. If you wish, you may submit a request for additional customization to our trusted partner, WP Kraken.

    Best regards,
    8Theme Team

    Please contact administrator
    for this information.
    Avatar: chutipao
    chutipao
    Participant
    November 5, 2025 at 09:12

    not sure why can not change it…I saw select type in your demo site…
    werid theme

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 5, 2025 at 09:38

    Please send us a demo link where you saw this type of variation selection, as well as the current access details to your admin panel and FTP.

    Best regards,
    8Theme Team

    Avatar: chutipao
    chutipao
    Participant
    November 5, 2025 at 14:11

    here is demo link

    and cpanel , admin url

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    November 5, 2025 at 17:11

    Hello, chutipao,

    Thank you for providing access. We have identified that the issue with displaying variations in the label format is caused by the use of non-Latin characters in the attribute slugs and the attributes themselves. Please change the corresponding slugs to use Latin characters.

    Best regards,
    8Theme Team

    Files is visible for topic creator and
    support staff only.
    Avatar: chutipao
    chutipao
    Participant
    November 6, 2025 at 01:27

    Thanks for the support! My topic “how can I change product option style ?” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    November 6, 2025 at 01:27

    Dear chutipao,

    Thanks for being part of the WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters — it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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