Spam Customer Logins happening at my website

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Alex Carter

  • Avatar: Krafts & Kreations
    Krafts & Kreations
    Participant
    November 1, 2025 at 19:45

    Hi,I have observed that lot of Fake Customer Logins happning at my website,I have installed Google Captcha as well but its not working,can you please help

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    November 1, 2025 at 20:35

    Hello,

    We understand your concern regarding the fake customer logins on your website.

    There are various plugins available for adding CAPTCHA. They may look similar but have different settings. To be honest, the theme does not affect the CAPTCHA functionality, so your question is not entirely within our scope. It would be best to contact the author of the plugin or the developer of the code you used to add the CAPTCHA.

    We value every customer and would like to offer a few suggestions that may help:
    Please make sure that Google reCAPTCHA is properly configured in your website settings and that the site and secret keys are correctly added. You can refer to the official documentation available online for guidance.

    We apologize if this is not much, but please be assured that we are not dismissing your concern. We simply want to direct you to the right source for an effective solution, as explained above.

    About Spam Customer Logins, please consider installing a security plugin (for example, Wordfence or iThemes Security) to monitor suspicious activity.

    Best Regards,
    8Theme’s Team

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