• 

  movileanu

  Participant

  October 30, 2025 at 10:37

  Hi,

  I m trying to instal the theme but I get this error:

  Installing theme from uploaded file: themeforest-eiEteBa5-xstore-responsive-woocommerce-theme.zip
  Unpacking the package…

  Installing the theme…

  The package could not be installed. The theme is missing the style.css stylesheet.

  Theme installation failed.

  Thanks

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #458324 Copied
  4 Answers
  

  Alex Carter

  Support staff

  October 30, 2025 at 11:30

  Hello,

  Thank you for reaching out to us.

  We can not log in using the credentials you provided – https://prnt.sc/IUqSY31-snSB

  This is a common issue and means that you are using the wrong archive. It’s not the theme issue. Please, read here what you should do https://help.market.envato.com/hc/en-us/articles/202821510-Theme-is-missing-the-style-css-stylesheet-error https://www.8theme.com/documentation/xstore/troubleshooting/theme-is-missing-the-style-css-stylesheet-error/

  Warm Regards,
  The 8Theme Team

  #458325 Copied
  

  movileanu

  Participant

  October 30, 2025 at 11:36

  heloo,

  thank you, the link was wrong.

  please try now

  Please contact administrator
  for this information.

  #458327 Copied
  

  movileanu

  Participant

  October 30, 2025 at 11:48

  Thanks for the support! My topic “Instal new theme faild -The package could not be installed. The theme is missing the style.css style” has been successfully resolved.

  #458329 Copied
  

  Tony Rodriguez

  Support staff

  October 30, 2025 at 11:48

  Dear movileanu,

  We really appreciate your time and engagement within the WordPress & WooCommerce community

  Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

  💡 Share your quick thoughts — it takes less than a minute!

  Your input makes a real difference.

  Topic closed.
  The 8Theme Team

  #458330 Copied
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