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I reset my whole website just make it clean

This topic has 10 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Alex Carter

yasser

Participant

October 29, 2025 at 09:06

i just buy a Xstore theme in “2025/6” and now i reset my whole website just make it clean with another wordpress in hostinger, but the license is gone, and it says you used it !

Please, contact administrator
for this information.

#458233 Copied

9 Answers

Alex Carter

Support staff

October 29, 2025 at 09:09

Hello,

Thank you for reaching out to us.

Please follow this article – https://www.8theme.com/documentation/xstore/theme-installation/how-to-registerderegister-xstore-theme-livestaging-websites/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#458235 Copied

yasser

Participant

October 29, 2025 at 09:14

pls, will you give me another license or what should i do now , cuz its for one live site only !?

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Alex Carter

Support staff

October 29, 2025 at 09:20

Hello,

On which website would you like to activate the theme?

Best regards,
8Theme’s Team

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yasser

Participant

October 29, 2025 at 09:23

ducya.com sir…

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Alex Carter

Support staff

October 29, 2025 at 09:38

Hello,

We appreciate your prompt response.

Please clear cache of your browser and try to activate the theme now. Let us know the result with a screenshot.

Warm Regards,
The 8Theme Team

#458240 Copied

yasser

Participant

October 29, 2025 at 09:43

now its working sir , thank you sir Appreciate it…

Files is visible for topic creator and
support staff only.

#458241 Copied

Alex Carter

Support staff

October 29, 2025 at 09:46

Hello,

We are glad to know that everything is working properly now. Thank you for your kind message and for choosing our services.

Best Regards,
8Theme’s Team

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yasser

Participant

October 29, 2025 at 09:51

Thank you for your support and assistance. I really appreciate your help!

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Alex Carter

Support staff

October 29, 2025 at 10:37

Dear Yasser,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

💡 Share your quick thoughts

Your input makes a real difference.

Topic closed.
The 8Theme Team

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I reset my whole website just make it clean

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