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One of our shirt categories was not showing. When I showed it, it looked like this.

This topic has 4 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Tony Rodriguez

Nadeem latif

Participant

October 25, 2025 at 13:10

One of our shirt categories was not showing. When I showed it, it looked like this. How can we fix it?
How can we configure this under the hood?

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support staff only.

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3 Answers

Alex Carter

Support staff

October 26, 2025 at 16:15

Hello,

Thank you for reaching out to us.
Sorry for the delay in our response due to the weekend.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Nadeem latif

Participant

October 28, 2025 at 11:31

Thanks for the support! My topic “One of our shirt categories was not showing. When I showed it, it looked like this.” has been successfully resolved.

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Tony Rodriguez

Support staff

October 28, 2025 at 11:31

Dear Nadeem latif,

It’s great having you in the WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

📝 Leave your quick feedback — it only takes a minute, but it means a lot to us.

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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The issue related to '‘One of our shirt categories was not showing. When I showed it, it looked like this.’' has been successfully resolved, and the topic is now closed for further responses

One of our shirt categories was not showing. When I showed it, it looked like this.

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