Product thumbnails not showing upon applying filters

This topic has 5 replies, 2 voices, and was last updated 1 months, 1 weeks ago ago by Michal

  • Avatar: Michal
    Michal
    Participant
    October 22, 2025 at 08:52

    Hello I am experiencing thumbnails of products diappearing on products archive page after applying any filters, or – if product images carousel is activated after mouse hovers down and first image should reappear. Tried clearing the cache few times already, regenerating thumbnails but for no effect. Also tried it from few browsers like: firefox, chrome, brave, zen.

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    4 Answers
    Avatar: Michal
    Michal
    Participant
    October 22, 2025 at 08:53

    Forgot to mention that refreshinng the page brings back images

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 22, 2025 at 12:44

    Hello,

    Thank you for your message. We appreciate the additional information.

    Please try disabling the cache plugin completely and check the result.
    The issue might be caused by the lazy loading settings in the plugin.

    Best regards,
    8Theme Team

    Avatar: Michal
    Michal
    Participant
    October 23, 2025 at 15:08

    Indeed it resolved the issue. Thanks!

    Avatar: Michal
    Michal
    Participant
    October 23, 2025 at 15:08

    Thanks for the support! My topic “Product thumbnails not showing upon applying filters” has been successfully resolved.

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The issue related to '‘Product thumbnails not showing upon applying filters’' has been successfully resolved, and the topic is now closed for further responses

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