Request for Help with Carousel Slide Size

Dear @Lani,

Could you please provide the new administrator account? We attempted to use the previous one, but it did not work.

Thank you for your assistance.

Best regards,
The 8Theme Team

Dear @Lani,

To create a new administrator account in WordPress, please follow the steps below:

Step 1: Log in and access the Users menu
Log in to your WordPress dashboard.
From the left-hand navigation menu, hover over Users and select Add New.

Step 2: Enter the new user’s details
– Username: Create a unique username.
– Email: Provide a valid email address for the new user.
– First Name, Last Name, Website: These fields are optional.
– Password: Enter a strong password or click Generate Password to create one automatically.
You may choose to send the login details to the user via email by checking the corresponding box, or you can share the credentials manually.

Step 3: Assign the user role and add the new user
From the Role dropdown menu, select Administrator.
Click Add New User to complete the process. The new administrator will then be able to log in and manage the website.

We hope this information is helpful.

Best regards,
8Theme Team

Hello Lani,

We are sorry, but the issue still persists.
Could you please assist us by double-checking it once again?

Best regards,
The 8Theme Team