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  esi

  Participant

  October 11, 2025 at 06:23

  how can i edit the order page
  the design is not ok please check the attached image

  Files is visible for topic creator and
  support staff only.

  #457006 Copied
  3 Answers
  

  Luca Rossi

  Support staff

  October 13, 2025 at 07:18

  Hi @esi,

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Thank you!

  #457044 Copied
  

  esi

  Participant

  October 13, 2025 at 13:37

  the new user with administrator is created and information has been sent in private massage

  Please contact administrator
  for this information.

  #457088 Copied
  

  Luca Rossi

  Support staff

  October 13, 2025 at 14:21

  Hello @esi,

  We have noticed that you have already installed the Pro Element plugin.

  You may refer to the following article for guidance on customizing the order received/thank you page: https://elementor.com/blog/optimize-woocommerce-thank-you-page/.

  We hope this information is helpful.

  Best regards,
  The 8Theme Team

  #457094 Copied
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