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I was not able to change the header color of my store

This topic has 8 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Alex Carter

Wasa

Participant

October 9, 2025 at 17:22

Hello, can you tell me where I can change the header color of my store ?

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7 Answers

Alex Carter

Support staff

October 9, 2025 at 20:48

Hello,

Thank you for reaching out to us.

You can change the header color of your store by navigating to XStore Builders > Header Builder with Elementor > edit template > edit settings of containers, for example – https://prnt.sc/fGKRQPQUNOyM

Read more – https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

Warm Regards,
The 8Theme Team

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Wasa

Participant

October 11, 2025 at 02:47

I did try that, but it’s still not working. I also tried it on Elementor and i got 404 problem. its killing my time i thought it will make my work easy but it’s not….

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Alex Carter

Support staff

October 11, 2025 at 08:18

Hello,

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Warm Regards,
The 8Theme Team

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Wasa

Participant

October 11, 2025 at 15:45

No for security reasons i can’t do that. Why don’t you tell me the steps to fix that? Also, I saw other people mentioning the same error on the community just so you know.

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Alex Carter

Support staff

October 13, 2025 at 06:56

Hello,

Thank you for your message. We completely understand your security concerns and appreciate your caution. In this case, please follow the steps below to try resolving the issue on your own: https://fex.net/s/9p5o7ko

If the issue still persists after these steps, please share screenshots or a short video showing the problem. This will help us better understand what’s happening and suggest a more precise solution.

We are aware that some users have reported similar issues, and our team is already investigating them to ensure stable performance for everyone.

Best regards,
8Theme’s Team

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Wasa

Participant

October 15, 2025 at 06:36

Please refund the money I paid. This is a waste of time!
The screen recording you shared only shows how to change the header after Elementor is working. My problem is that I can’t access Elementor at all—it leads me to a 404 error page. I already attached my screenshot.

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Alex Carter

Support staff

October 15, 2025 at 07:14

Hello,

Thank you for reaching out to us.

Please read the official documentation of the Elementor plugin:
https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

We trust this guidance will prove beneficial to you.

Private Content

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

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