Issues with theme, menus and translations of some strings

This topic has 7 replies, 2 voices, and was last updated 1 months, 3 weeks ago ago by Andrew Mitchell

  • Avatar: Marco Pereira
    Marco Pereira
    Participant
    October 9, 2025 at 11:41

    Hi there, have a question about xstore, I bought the theme and do now know where can i edit the mobile menu on right side, and also, how can i translate to portuguese some strings that are still in engliush (images in attach)

    Thanks in advance

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    support staff only.
    6 Answers
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 9, 2025 at 13:06

    Hello, Marco,

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Best Regards,
    8Theme’s Team

    Avatar: Marco Pereira
    Marco Pereira
    Participant
    October 9, 2025 at 13:42

    here you have

    Please contact administrator
    for this information.
    Avatar: Marco Pereira
    Marco Pereira
    Participant
    October 9, 2025 at 15:01

    Just missing now the strings, to translate, the menu already figured out

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 10, 2025 at 15:17

    Hello, Marco,

    Thank you for your cooperation. We look forward to hearing from you soon.

    Best regards,
    The 8Theme Team

    Avatar: Marco Pereira
    Marco Pereira
    Participant
    October 10, 2025 at 15:36

    Hi there still no answer from you regarding the missing translations

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 13, 2025 at 09:41

    Hello, Marco,

    The data you provided is dynamic, and since it is saved in the Elementor settings, it should be translated by Elementor as well. Please find more details in the attached screenshots.

    Best regards,
    8Theme Team

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