Google map not functioning and still can not create a ticket

Hello, nebcreative,

This is a common error: RefererNotAllowedMapError. It occurs because your Google Maps JavaScript API key is being called from a page that is not listed among the allowed referrers in your Google Cloud Console.

Please follow these steps to resolve the issue:

1. Open Google Cloud Console → APIs & Services → Credentials, and locate your API key (the one used in ?key=).
2. In this key’s settings:
• Go to Key restrictions → Application restrictions → HTTP referrers (web sites)
• Add domain patterns instead of full URLs. For your case, please include at least the following:

https://nebcreative.com/*  
https://www.nebcreative.com/*  
http://nebcreative.com/*  
http://www.nebcreative.com/*

3. In the same key settings, scroll down to API restrictions: enable “Restrict key” and keep at least Maps JavaScript API (and any others you actually use, such as Geocoding, Places, etc.).
4. Save the changes, wait 1–2 minutes, clear your cache/Cloudflare, and reload the page.

Best regards,
8Theme Team

Hello, nebcreative,

Thank you for your message.

The error you are seeing indicates that the Google Maps JavaScript API key is restricted and the current site URL is not authorized to use it. Please check your Google Cloud Console and ensure that the domain https://nebcreative.com/nodrama/contact-us/ is added to the list of allowed referrers for your API key.

Additionally, the warning about loading the API without the “async” attribute is only a performance recommendation and does not affect functionality. The “500 Internal Server Error” for the favicon may be related to your server configuration and can be resolved by verifying that the favicon file exists and is accessible.

If you need further assistance, please let us know.

Best Regards,
8Theme’s Team