• 

  Rodro

  Participant

  October 5, 2025 at 21:05

  I´ve been trying for hours to customize the theme and save it (publish). It seems to change but when I check the site, it´s still the same, no logo or colors. And when I try to customize it again, it´s still as if I haven´t done anything. I’ve cleared the cache.

  Please, contact administrator
  for this information.

  #456516 Copied
  1 Answer
  

  Alex Carter

  Support staff

  October 6, 2025 at 07:33

  Hello,

  Thank you for reaching out to us.

  To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Warm Regards,
  The 8Theme Team

  #456529 Copied
• Viewing 2 results - 1 through 2 (of 2 total)