Customize them and doesn’t stay as saved

This topic has 2 replies, 2 voices, and was last updated 2 months ago ago by Alex Carter

  • Avatar: Rodro
    Rodro
    Participant
    October 5, 2025 at 21:05

    I´ve been trying for hours to customize the theme and save it (publish). It seems to change but when I check the site, it´s still the same, no logo or colors. And when I try to customize it again, it´s still as if I haven´t done anything. I’ve cleared the cache.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 6, 2025 at 07:33

    Hello,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

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