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My Account Page User Login and Registaion Issues

This topic has 11 replies, 4 voices, and was last updated 1 months, 4 weeks ago ago by Jack Richardson

Pasindu Dulanjana

Participant

October 4, 2025 at 20:04

In my website. Visit Try Create Registaion or login, Somtime redirect Wrong url like “https://ohbaby.club/shop-2” , I try to many ways fix these issues.

In My Web Site User registration, mail is not send ( Already added SMTP Configuration)
User Login, redirect wrong Url Some times.
My Account Pages are in the wrong URL
User after try to log out or Password reset redirects to the 404 page.

have many issues , related the User. Site URL is : “https://ohbaby.club/” , can u check and fix these issues ?
I already added admin account credentials to Check. But before updat, please mention.

Please, contact administrator
for this information.

#456501 Copied

10 Answers

Alex Carter

Support staff

October 6, 2025 at 07:38

Hello,

At the moment, we are unable to log in using the standard address /wp-admin/. Could you please provide a link to the login page that is currently working?

Best regards,
8Theme’s Team

#456533 Copied

Pasindu Dulanjana

Participant

October 6, 2025 at 07:49

Sry ,I miss this
Can check this one: https://ohbaby.club/super-admin-login.php

#456537 Copied

Andrew Mitchell

Support staff

October 6, 2025 at 09:33

Hello, Pasindu,

Unfortunately, the access details you provided are still incorrect. Please review the attached screenshot.

Best regards,
8Theme Team

Files is visible for topic creator and
support staff only.

#456561 Copied

Pasindu Dulanjana

Participant

October 6, 2025 at 15:39

No NO, Can u try this one

Please contact administrator
for this information.

#456597 Copied

Pasindu Dulanjana

Participant

October 7, 2025 at 06:10

Can u check urgently

#456620 Copied

Andrew Mitchell

Support staff

October 7, 2025 at 12:32

Hello, Pasindu Dulanjana,

Thank you for providing access. We have made some changes; please check them and don’t forget to clear your browser cache before testing.

Best regards,
The 8Theme Team

#456642 Copied

Pasindu Dulanjana

Participant

October 7, 2025 at 16:07

Wow, Now its work.
But After Log out Redirect Again 404 Page,

Can u explain what is the Previosu issue, and how to fix it ? and Can fix this log out Issue ?

#456664 Copied

Andrew Mitchell

Support staff

October 8, 2025 at 08:14

Hello, Pasindu Dulanjana,

The previous error was caused by custom redirects from the Rank Math SEO plugin. It appears that the current issue is also being caused by a third-party plugin. Please deactivate them one by one to identify which plugin is responsible for the error.

Best regards,
8Theme Team

#456696 Copied

Pasindu Dulanjana

Participant

October 22, 2025 at 12:05

Now, please check .
Users need to enter their user credentials again and again. like first need to enter user credentials in the sidebar user registration form. Then click the login btn , redirect site profile user login page.

So check and fix this, plz, u can check this, try logging into the website. I already gave u the admin user credentials. (If u change some settings, plz mention me )

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#457691 Copied

Jack Richardson

Support staff

October 22, 2025 at 13:42

Hello @Pasindu Dulanjana,

Have you tried deactivating the Rank Math SEO plugin and other third-party plugins as we requested to check if the issue persists? Was the problem resolved, or are the same redirects still occurring?

Best regards,
The 8Theme Team

#457708 Copied
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