Problem with shopping cart and shopping cart display pop-up

This topic has 5 replies, 3 voices, and was last updated 1 months, 2 weeks ago ago by samaatlaswebsite

  • Avatar: samaatlaswebsite
    samaatlaswebsite
    Participant
    October 2, 2025 at 11:12

    When I delete a product, this option appears and remains

    I want to avoid this message altogether

    What should I do?

    Files is visible for topic creator and
    support staff only.
    4 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 2, 2025 at 13:38

    Hello,

    Thank you for reaching out to us.

    To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

    Warm Regards,
    The 8Theme Team

    Avatar: samaatlaswebsite
    samaatlaswebsite
    Participant
    October 2, 2025 at 16:41
    Avatar: Justin
    Luca Rossi
    Support staff
    October 3, 2025 at 15:23

    Dear @samaatlaswebsite,

    Could you kindly disable all cache plugins completely and then check again?

    Additionally, please review the following resource to help prevent conflicts between LiteSpeed Cache and WooCommerce plugins:

    https://developer.woocommerce.com/docs/best-practices/performance/configuring-caching-plugins/

    Best regards,
    8Theme Team

    Avatar: samaatlaswebsite
    samaatlaswebsite
    Participant
    October 16, 2025 at 15:11

    Thanks for the support! My topic “Problem with shopping cart and shopping cart display pop-up” has been successfully resolved.

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The issue related to '‘Problem with shopping cart and shopping cart display pop-up’' has been successfully resolved, and the topic is now closed for further responses

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