Mobile Menu not staying fixed to bottom on latest iPhone iOS update

This topic has 4 replies, 2 voices, and was last updated 2 months ago ago by Jack Richardson

  • Avatar: Kyle
    Kyle
    Participant
    September 30, 2025 at 19:44

    I have 3 X-Store websites and the same thing is happening on all of them when using iPhone 15Max Pro with the latest iOS update. When I visit the My-Account Page the Password Autofill pops up for facial recognition and when you tap the x button to close the window the mobile navigation doesn’t stay fixed to the bottom of the screen. The same thing happens if you use the internal web search feature to search within the site. Both examples of the issue are displayed in the attachment screenshots.

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    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2025 at 09:31

    Hello @Kyle,

    Could you please check the following demo on your device: https://themes.woocommerce.com/storefront/product/build-your-dslr/? We have noticed sticky sections on mobile, and we would like to confirm whether the same issue appears on your device as well.

    Best regards,
    8Theme Team

    Avatar: Kyle
    Kyle
    Participant
    October 1, 2025 at 11:50

    Yes, the same issue happens with the demo site on both Safari and Chrome. It occurs when you click within the search or within the login fields on the account page. The screenshots attached are from iPhone Pro Max15 with latest iOS 26.0.1

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    October 1, 2025 at 13:20

    Hello @Kyle,

    This issue is not related to our theme but is caused by an Apple update. You can find more information in the following discussion: https://developer.apple.com/forums/thread/800125. Many customers are experiencing the same issue on their websites.

    Best regards,
    8Theme Team

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