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Shop page broken layout + cannot edit with Elementor

This topic has 4 replies, 2 voices, and was last updated 2 months ago ago by Alex Carter

NxtArt_ro

Participant

September 29, 2025 at 14:40

Hello,

I am having a serious issue with my Shop page. The layout is completely broken:

The slider does not initialize properly and shows the fallback CSS (.swiper-container:not(.initialized)),

Category thumbnails are oversized and incorrectly aligned,

Reviews and other elements are not displayed correctly.

In addition, I can no longer edit the Shop page with Elementor. When I try, I get this error:

“The content area was not found in your current template. You must call the_content function in the current template.”

The Shop page is correctly assigned in WooCommerce → Settings → Products, and both theme and plugins are updated. Other pages work fine with Elementor, this issue only affects the Shop page.

I will attach screenshots for better reference. Could you please advise how to fix the Shop page layout and enable proper editing again?

Thank you for your support.

Best regards,
Oana

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3 Answers

Alex Carter

Support staff

September 30, 2025 at 06:25

Hello,

Thank you for reaching out to us.

To edit the Shop page using Elementor, we recommend following the steps outlined in this article:
https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

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NxtArt_ro

Participant

September 30, 2025 at 08:43

Thank you, but I have edited before with Elementor.
The page was functional and looked ok. After the recent update, it crashed and shows errors.

#456224 Copied

Alex Carter

Support staff

September 30, 2025 at 10:42

Hello,

The shop page is a product archive page, which by default in WooCommerce automatically displays products. It cannot be edited directly with Elementor regardless of the theme you are using. Only the Elementor Pro plugin allows editing of this page.

If you do not have Elementor Pro, we recommend using the builder we mentioned in our previous message. It was developed by us using the Pro Elements plugin. Please note that Pro Elements and Elementor Pro are different plugins — one is paid, while we, as the theme authors, provide a free alternative.

Best Regards,
8Theme’s Team

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