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  molo

  Participant

  September 29, 2025 at 09:28

  Good morning!
  While reviewing the website to put the finishing touches and begin mass uploading products, I noticed that not all of the products are using the default template. I thought it might be a coincidence because the template changes for products with videos: https://toyah.es/product/toyah-catch-the-wave/ or https://toyah.es/product/sudadera-gris-toyah/, but even after deleting it (I tested it at https://toyah.es/product/sudadera-gris-toyah/), it doesn’t use the default template (https://toyah.es/product/sudadera-gris-toyah-infantil/).

  I don’t know if this is related to all of this. Products with many photos in their gallery experience an overflow (https://toyah.es/product/toyah-moui-sunset/).

  I’ve attached a PDF with screenshots.

  Thank you so much!

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #456142 Copied
  3 Answers
  

  Jack Richardson

  Support staff

  September 29, 2025 at 14:04

  Hello @molo,

  If you meant that only some products display a “Related Products” section, this indicates that those specific products have related items configured. The widget you added (https://prnt.sc/9NI9ZR0YRBG-) is displaying the content correctly for those products, while for others there is simply no related content available to show. All other content is loading properly across all products.

  Additionally, we have resolved the gallery overlay issue using the snippet provided in the following reply: https://www.8theme.com/topic/i-changed-the-page-background-but-the-change-didnt-sync-is-there-any-problem/#post-444647

  Best regards,
  8Theme Team

  #456170 Copied
  

  molo

  Participant

  September 30, 2025 at 08:54

  Good morning! Thanks for fixing the image overlap issue. I’ve checked it and it looks great now!

  Regarding the other issue, using the single product template, I don’t know if it’s fixed itself, but I can see that all the products are using the same template now 🙂

  Thanks!

  #456225 Copied
  

  molo

  Participant

  September 30, 2025 at 08:54

  Thanks for the support! My topic “The products use different templates, even though there is only one predefined one.” has been successfully resolved.

  #456226 Copied
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