Not able to add new products in woocommerce

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

Hello @Rajesh Singh,

First, we kindly suggest updating your theme and the XStore Core plugin to the latest versions if you are not already using them. Mimimize the amount of plugins you are using (among them it seems you have few page builders). Additionally, it appears that some of the customer accounts may be created by bots, or they could be real users with similar usernames. In this case, we recommend installing a captcha on the registration form, as there are many plugins available to implement this feature.

If you require our assistance, we would appreciate addressing the issues step by step, as combining multiple concerns in one request makes it more difficult for us to resolve them effectively.

Best regards,
8Theme Team