After adding Mega Menu , background Color convert

This topic has 7 replies, 2 voices, and was last updated 2 months ago ago by Pasindu Dulanjana

  • Avatar: Pasindu Dulanjana
    Pasindu Dulanjana
    Participant
    September 28, 2025 at 20:36

    After adding Mega Menu , the background color converted to a blur ( dark black). So I need to fix this I already added Video

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    support staff only.
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 29, 2025 at 06:11

    Hello,

    Thank you for reaching out to us.

    Could you please provide temporary wp-admin access? We need to check your settings.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: Pasindu Dulanjana
    Pasindu Dulanjana
    Participant
    September 29, 2025 at 08:28

    Can u check this? I provide the user credentials inside the Private content area

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 29, 2025 at 08:39

    Hello,

    Please set the administrator role for the user you created for us.

    Warm Regards,
    The 8Theme Team

    Avatar: Pasindu Dulanjana
    Pasindu Dulanjana
    Participant
    October 1, 2025 at 04:53

    Sry , I miss it . Now i updated. can u chek now

    Avatar: Alex Carter
    Alex Carter
    Support staff
    October 1, 2025 at 06:58

    Hello,

    We appreciate your prompt response.

    XStore Builders > Header Builder with Elementor > edit template > Menu element settings > https://prnt.sc/KptYMvFeUps9

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Pasindu Dulanjana
    Pasindu Dulanjana
    Participant
    October 4, 2025 at 19:54

    Thanks for the support! My topic “After adding Mega Menu , background Color convert” has been successfully resolved.

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The issue related to '‘After adding Mega Menu , background Color convert’' has been successfully resolved, and the topic is now closed for further responses

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