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Need help with these three queries, I need to launch my website. Please help

This topic has 2 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Luca Rossi

  • Avatar: sadiqkazmi18
    sadiqkazmi18
    Participant
    September 25, 2025 at 15:55

    Hi Team,

    I have two queries

    1. Im trying to disable Cash on delivery and Bank payments, But its showing failed to update settings.

    2. Im getting two payment methods for cards, how to fix it.

    3. Im getting paypal, apple pay, stripe pay on product page but not on checkout page as express checkouts, how to fix it.

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    #455900 Copied
    1 Answer
    Avatar: Justin
    Luca Rossi
    Support staff
    September 26, 2025 at 07:11

    Dear @sadiqkazmi18,

    We kindly recommend disabling all third-party plugins that are not included with XStore. You can find the list of included plugins here: https://www.8theme.com/documentation/xstore/plugins/included-plugins/. After disabling the additional plugins, please clear your browser cache and check the site again, as one of these plugins may be causing the issue.

    If the problem continues, we suggest switching to the Parent Theme (if you are currently using the Child Theme). Once again, please clear the cache and test the site.
    Additionally, we recommend performing the same test with the default WooCommerce theme, Storefront, as the issue may be related to custom code within your Child Theme.

    Please let us know the results of these tests so we can assist you further.

    Best regards,
    The 8Theme Team

    #455950 Copied
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