Xstore text effect doesn’t work in google chrome?

This topic has 3 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Dennis

  • Avatar: Dennis
    Dennis
    Participant
    September 23, 2025 at 23:42

    I have updated a page and added animated text, while previewing it in google chrome it does not display the way it must be, it’s not centered, wrong size and colour of the text. I’ve opened in microsoft edge and it’s working. I have cleared the cookies and I’ve tried incognito on both browsers. You can see on the screenshot both browsers.

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    2 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 24, 2025 at 07:18

    Hello,

    Thank you for your message and for providing the details regarding the issue. We understand that you have updated a page and added animated text, but in Google Chrome it does not appear as expected — the text is not centered, and the size and color are incorrect. At the same time, it displays correctly in Microsoft Edge. We also appreciate that you have already cleared cookies and tested in incognito mode on both browsers, as well as shared a screenshot for comparison.

    Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
    Navigate to Elementor > Tools > Regenerate CSS & Data.

    To assist you further, could you please let us know the following:
    – The version of Google Chrome you are currently using.
    – Whether you have any browser extensions enabled that might affect the display.
    – If the issue persists after temporarily disabling all browser extensions.

    We have also checked your website using the Chrome browser on our side and did not encounter any issues — everything appears to be working correctly.

    We look forward to your reply so that we can continue investigating this matter.

    Best Regards,
    8Theme’s Team

    Avatar: Dennis
    Dennis
    Participant
    September 25, 2025 at 23:19

    Thanks for the support! My topic “xstore text effect doesn’t work in google chrome?” has been successfully resolved.

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