Return to previous page

Urgent: Xstore Live Copy Feature Not Working for my site

This topic has 4 replies, 2 voices, and was last updated 2 months, 2 weeks ago ago by Alex Carter

bbqdea

Participant

September 20, 2025 at 14:23

Dear 8Themes Support,

We recently purchased the XStore theme and are building our WooCommerce store. However, we’ve encountered an issue with the “Live Copy” feature: copying widgets from your library and pasting them via the live paste option doesn’t work as expected.

We kindly request your prompt attention to this matter. Please advise on the next troubleshooting steps and ensure the Live Copy feature functions correctly.

Thank you for your time and support.

#455443 Copied

3 Answers

Alex Carter

Support staff

September 20, 2025 at 15:14

Hello,

Thank you for reaching out to us.

Please visit the Elements Manager at the following link: https://elementor.com/help/element-manager/ and make sure that all necessary widgets are activated.

Warm Regards,
The 8Theme Team

#455447 Copied

bbqdea

Participant

September 20, 2025 at 15:23

the live copy paste option for the wigets is not pasting in our website

#455448 Copied

Alex Carter

Support staff

September 20, 2025 at 16:20

Hello,

We understand that you are experiencing an issue with the “Live Paste” feature.

We kindly request that you download the necessary files of elements from the following link: https://fex.net/s/kpkvvts – Upon successful download, please proceed to edit a page using the Elementor tool and import the templates to your website as per the instructions available at https://elementor.com/help/template-library/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#455452 Copied
Viewing 4 results - 1 through 4 (of 4 total)