Hello! Several customers have written to me saying that when they complete their purchase, the checkout page freezes when they enter their details. I have tried several times on my phone and computer, and when I type in a name, it becomes extremely slow, letter by letter, and then it freezes and doesn’t move forward at all or the page is blank. For this reason, I am not receiving any purchases. Could you please help me to see what is happening?
I activated the Twenty theme and it works perfectly, so it must be something to do with the theme or its latest update, because last week everything was fine and we haven’t changed anything on the website at all.