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  Dennis

  Participant

  September 15, 2025 at 20:08

  I have uploaded 2 pictures, on one is how it’s showing in the admin panel, on another is how is actually showing on the website.

  Files is visible for topic creator and
  support staff only.

  #455059 Copied
  2 Answers
  

  Alex Carter

  Support staff

  September 16, 2025 at 06:12

  Hello,

  Thank you for reaching out to us.

  Could you please provide temporary wp-admin access? We need to check your settings.

  To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

  Warm Regards,
  The 8Theme Team

  #455078 Copied
  

  Dennis

  Participant

  September 19, 2025 at 19:18

  Thanks for the support! My topic “Header does not display correctly, different from what I see in the admin panel” has been successfully resolved.

  #455408 Copied
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