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Unable to stop zooming pics on mouseover

This topic has 9 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by RJT

RJT

Participant

September 14, 2025 at 12:28

1. Iam unable to stop zooming pics on mouseover in products page.
https://alphadreamz.com/clients/samyuktha/product/ring-type-terminals/

2. As well in the same page when any image is clicked and pop up done, it shows “Non data-e-action-hash=” at bottom of every image.

Kindly resolve it.

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

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8 Answers
Alex Carter

Support staff

September 14, 2025 at 14:01
Hello,

Thank you for reaching out to us.

1/ XStore Builders > Single product builder with Elementor > edit template > Product images > Zoom > Off.

2/ Custom CSS code can be used:

.elementor-slideshow__description { display: none !important; }

https://www.8theme.com/documentation/xstore/additional-customisation/optimal-placement-for-custom-css-code/

Warm Regards,
The 8Theme Team
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RJT

Participant

September 16, 2025 at 08:28

Thank you for the response.
The zoom off is still not working, refer screenshot.

Files is visible for topic creator and
support staff only.

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Alex Carter

Support staff

September 16, 2025 at 12:11

Hello,

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

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RJT

Participant

September 19, 2025 at 07:02

Please find FTP details:

Please contact administrator
for this information.

#455346 Copied

Jack Richardson

Support staff

September 19, 2025 at 08:34

Hello @RJT
Please, check now.
Kind regards, Jack Richardson
The 8theme’s team

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RJT

Participant

September 19, 2025 at 09:15

Thank you, it works.
What was the issue?

#455368 Copied

Jack Richardson

Support staff

September 19, 2025 at 09:32

Hello @RJT,

We have implemented a few lines of custom CSS to resolve the issue.

If the main concern of this topic has been addressed, please feel free to mark it as closed.

Best regards,
The 8Theme Team

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RJT

Participant

September 19, 2025 at 14:52

Thanks for the support! My topic “Unable to stop zooming pics on mouseover” has been successfully resolved.

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