I have installed Xstore theme but theme is not matching which i have seen

Hello,

Thank you for reaching out to us.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

We sincerely apologize for the delay in our response and any inconvenience it may have caused. We truly understand your frustration and appreciate your patience.
Reply times can vary from time to time and be up to 24 hours Monday – Friday and up to 48 hours on weekends, Sat-Sun. But is usually faster than that. Please, do not submit multiple topics for the same request, as this does not result in a faster response time.

Warm Regards,
The 8Theme Team

Hello,

– BE ATTENTIVE and don’t place the private information in the general message area because all the visitors have access to that information, please use the Private Content area.
We’ve edited your message and moved the temporary access into the Private Content area.

– The “Great things are on the horizon” is a new feature of WooCommerce plugin and is independent of the theme. Please read this article – https://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/

– Private Content

– https://prnt.sc/sgUVN9XopJSi Please clear cache and check the mobile menu now.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please kindly provide temporary admin access to the website where the issue is occurring. This will allow us to check the settings and assist you more effectively.

At first glance, it may be necessary to reassign the Shop page in the WooCommerce settings and activate the Single Product Builder for your products. However, we will be able to confirm and resolve the issue more accurately once we have access.

Best regards,
8Theme’s Team

Hello,

We appreciate your prompt response.

Kindly clear your browser cache and check how the website is functioning now.

The content on the single product page was not visible to non-logged-in users due to specific settings that had been configured here: https://prnt.sc/wx2rzAhHg_0P . We have adjusted these settings, and the content should now be displaying correctly.

Should you have any further questions or require assistance, please do not hesitate to reach out.

Warm Regards,
The 8Theme Team

Hello,

Thank you for reaching out to us.

Please note that this feature is for recommending products to be purchased along with the main product.

Only simple products and product variations can be added as accessories. To use this feature, go to the Dashboard > Products, edit a product or create a new one, and scroll down to the “Product data” section.

If the product is a simple product, you will see the Bought Together option as shown in the screenshot provided – https://prnt.sc/KiXMGFcb8Ge7

As you can see in the above image, you can add products to the “Bought Together” feature. To ensure that the feature is working properly, please clear your browser cache and check the product again. Additionally, please ensure that you have set the element of “Bought Together” in the Single Product Builder as shown in the image – https://prnt.sc/0G7AjzpgpSeM

Warm Regards,
The 8Theme Team

Hello,

Private Content

Warm Regards,
The 8Theme Team

Dear @Siddharth,

Thank you for reaching out.

If the available options in the selection are not sufficient for your specific case and you would prefer to display only certain products, you may consider using the option to display products by their IDs, allowing you to select only the ones you need.

Alternatively, please clarify your requirements further so that we can better understand your needs and suggest the most suitable solutions.

Best regards,
The 8Theme Team

Dear @Siddharth,

We hope this message finds you well.

We would like to inform you that the issue with product display was related to the type of widget and the source of the products being shown, as illustrated here: https://prnt.sc/s1x28dA1KeUA.

Since you are utilizing the XStore Archive Products Builder, it is necessary to use the “Archive Products” widget, which is specifically designed for this purpose. You can view the correct widget here: https://prnt.sc/rwgGo-Xe_eux.

We have now implemented the appropriate widget, and as a result, the products are correctly displayed on all category, tag, and archive shop pages relevant to the page term. Please refer to the following screenshot for confirmation: https://prnt.sc/2XPfJsTrq-lu.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team