Hey there,
My theme is running extremely slowly people are being frustrated π even the store was missing
This topic has 14 replies, 5 voices, and was last updated 2 months, 1 week ago ago by Tony Rodriguez
Hey there,
My theme is running extremely slowly people are being frustrated π even the store was missing
Hello,
Thank you for reaching out to us.
1/ We kindly ask you to review the following article for helpful information on how to improve your websiteβs performance:
https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/
2/ Woocommerce > Settings > Products > re-select the Shop page.
If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.
Warm Regards,
The 8Theme Team
Ok sure thank you let me check it but it’s slow why
Hello,
Thank you for your message.
Please take your time to check, and let us know if you need any further assistance.
Best Regards,
8Theme’s Team
I’m sorry dear but just now I checked my website shop still doesn’t exist dear why it’s just irritating me π
Hello,
Have you tried applying this solution: WooCommerce > Settings > Products > re-select the Shop page?
If you have installed any plugin that affects WooCommerce, it might have caused the issue and required you to reselect the shop page in the WooCommerce plugin settings.
We have just done this for you, and it seems that the problem has been resolved. Please clear your cache and check again.
Best regards,
8Theme Team
I repeat this ((WooCommerce > Settings > Products > re-select the Shop page)) process on daily basis but I want it work permanently not to change on daily basis
Hi Abdullah,
Please note that this issue may be related to a conflict with a plugin or caching. We recommend the following steps:
1. Clear your website and browser cache, then check if the setting is saved.
2. Temporarily deactivate all third-party plugins except WooCommerce and check if the issue persists.
3. Switch to a default WordPress theme (such as Storefront) to see if the problem is theme-related.
4. Ensure that your WordPress, WooCommerce, and theme versions are up to date.
Best Regards,
8Themeβs Team
Ok I’ll check it again but it doesn’t seems to be solved
Hello,
Please read the following topic: https://www.8theme.com/topic/products-archive-grid-disappears-everyday/#post-463573 The issue seems to be related to caching on the Hostinger hosting service.
Best regards,
8Theme Team
Ok I’ll contact them again
Dear @Abdullah,
Thank you for your understanding. Please note that we have already provided a more detailed response in the following topic: https://www.8theme.com/topic/continue-issue-in-shop-page-i-need-permanent-salutation-for-this-issue/#post-463597. It appears to contain the duplicated request of the current one, and we kindly ask our customers to avoid creating duplicate topics, as this requires additional support time to provide solutions or responses to the same request.
Best regards,
Jack Richardson
The 8Theme Team
Thanks for the support! My topic “Abdullah here regarding slow theme kindly guide” has been successfully resolved.
Dear Abdullah,
Thanks for being part of our WordPress & WooCommerce community!
Weβre happy we could assist you. Your feedback truly matters β it helps us make XStore better, faster, and more reliable with every release.
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Topic closed.
The 8Theme Team
The issue related to '‘Abdullah here regarding slow theme kindly guide’' has been successfully resolved, and the topic is now closed for further responses