Abdullah here regarding slow theme kindly guide

This topic has 14 replies, 5 voices, and was last updated 2 months, 1 week ago ago by Tony Rodriguez

  • Avatar: Abdullah
    Abdullah
    Participant
    September 11, 2025 at 01:21

    Hey there,
    My theme is running extremely slowly people are being frustrated 😞 even the store was missing

    13 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 11, 2025 at 05:02

    Hello,

    Thank you for reaching out to us.

    1/ We kindly ask you to review the following article for helpful information on how to improve your website’s performance:
    https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

    2/ Woocommerce > Settings > Products > re-select the Shop page.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Warm Regards,
    The 8Theme Team

    Avatar: Abdullah
    Abdullah
    Participant
    September 11, 2025 at 14:37

    Ok sure thank you let me check it but it’s slow why

    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 11, 2025 at 15:51

    Hello,

    Thank you for your message.

    Please take your time to check, and let us know if you need any further assistance.

    Best Regards,
    8Theme’s Team

    Avatar: Abdullah
    Abdullah
    Participant
    December 31, 2025 at 14:52

    I’m sorry dear but just now I checked my website shop still doesn’t exist dear why it’s just irritating me πŸ˜”

    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 31, 2025 at 15:23

    Hello,

    Have you tried applying this solution: WooCommerce > Settings > Products > re-select the Shop page?

    If you have installed any plugin that affects WooCommerce, it might have caused the issue and required you to reselect the shop page in the WooCommerce plugin settings.

    We have just done this for you, and it seems that the problem has been resolved. Please clear your cache and check again.

    Best regards,
    8Theme Team

    Avatar: Abdullah
    Abdullah
    Participant
    December 31, 2025 at 15:36

    I repeat this ((WooCommerce > Settings > Products > re-select the Shop page)) process on daily basis but I want it work permanently not to change on daily basis

    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    January 1, 2026 at 08:13

    Hi Abdullah,

    Please note that this issue may be related to a conflict with a plugin or caching. We recommend the following steps:
    1. Clear your website and browser cache, then check if the setting is saved.
    2. Temporarily deactivate all third-party plugins except WooCommerce and check if the issue persists.
    3. Switch to a default WordPress theme (such as Storefront) to see if the problem is theme-related.
    4. Ensure that your WordPress, WooCommerce, and theme versions are up to date.

    Best Regards,
    8Theme’s Team

    Avatar: Abdullah
    Abdullah
    Participant
    January 1, 2026 at 13:46

    Ok I’ll check it again but it doesn’t seems to be solved

    Files is visible for topic creator and
    support staff only.
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    January 1, 2026 at 15:57

    Hello,

    Please read the following topic: https://www.8theme.com/topic/products-archive-grid-disappears-everyday/#post-463573 The issue seems to be related to caching on the Hostinger hosting service.

    Best regards,
    8Theme Team

    Avatar: Abdullah
    Abdullah
    Participant
    January 1, 2026 at 18:02

    Ok I’ll contact them again

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    January 1, 2026 at 21:48

    Dear @Abdullah,

    Thank you for your understanding. Please note that we have already provided a more detailed response in the following topic: https://www.8theme.com/topic/continue-issue-in-shop-page-i-need-permanent-salutation-for-this-issue/#post-463597. It appears to contain the duplicated request of the current one, and we kindly ask our customers to avoid creating duplicate topics, as this requires additional support time to provide solutions or responses to the same request.

    Best regards,
    Jack Richardson
    The 8Theme Team

    Avatar: Abdullah
    Abdullah
    Participant
    January 3, 2026 at 01:06

    Thanks for the support! My topic “Abdullah here regarding slow theme kindly guide” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    January 3, 2026 at 01:06

    Dear Abdullah,

    Thanks for being part of our WordPress & WooCommerce community!

    We’re happy we could assist you. Your feedback truly matters β€” it helps us make XStore better, faster, and more reliable with every release.

    Together, we’re shaping a better WooCommerce experience for everyone.

    Topic closed.
    The 8Theme Team

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