• 

  naveen kumar

  Participant

  September 10, 2025 at 05:34

  columns set to 5 , but it appears 4 columns

  Please, contact administrator
  for this information.

  Files is visible for topic creator and
  support staff only.

  #454634 Copied
  3 Answers
  

  Alex Carter

  Support staff

  September 10, 2025 at 06:41

  Hello,

  Thank you for reaching out to us.

  We have reviewed your settings and noticed that the template you are currently editing is not active due to the configuration shown in the following screenshot: https://prnt.sc/BG9fzHlUmume .

  We kindly recommend updating the setting to the configuration shown here: https://prnt.sc/–gDqz1BqU1Y . Alternatively, you can adjust the number of columns by navigating to Theme Options > WooCommerce > Product Catalog > Products per Row.

  Should you need any further assistance, please do not hesitate to contact us.

  Warm Regards,
  The 8Theme Team

  #454637 Copied
  

  naveen kumar

  Participant

  September 10, 2025 at 09:31

  https://prnt.sc/–gDqz1BqU1Y

  Please contact administrator
  for this information.

  #454653 Copied
  

  Alex Carter

  Support staff

  September 10, 2025 at 10:00

  Hello,

  Private Content

  Best regards,
  8Theme’s Team

  Please contact administrator
  for this information.

  #454658 Copied
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