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I have problems with the pages I created with WPML

This topic has 6 replies, 2 voices, and was last updated 2 months, 4 weeks ago ago by sektek

sektek

Participant

September 7, 2025 at 23:29

I made a small change to the Xstore theme. However, when I checked after this change, all the language pages except English were messed up and broken. My English pages are fine.

In fact, when I go to the edit section in the Xstore/theme options, the other languages and their pages appear and open. However, they appear broken in the live version.

I’ve sent you the screenshots.

Could you please tell me how to fix this problem?

Please, contact administrator
for this information.

#454385 Copied

5 Answers

Jack Richardson

Support staff

September 8, 2025 at 09:16

Dear @sektek,

Thank you for reaching out.

As we understand the issue you are experiencing is related to the French language appearing in the page preview when using the Customizer. Could you kindly provide us with more detailed steps to reproduce the issue? At the moment, we are unable to observe the same behavior on your website, as shown in the following screenshot: https://prnt.sc/cQV8zcdRi6Vc

We appreciate your cooperation and look forward to your response.

Best regards,
The 8Theme Team

#454419 Copied

sektek

Participant

September 8, 2025 at 10:20

Hello,

I have created a video screen record. Please check it asap.

Regards

Please contact administrator
for this information.

#454433 Copied

sektek

Participant

September 8, 2025 at 14:08

And as i can see that, when i deactivate ‘xstore core’ plugin, other languages’ pages are opening. Or when i change the theme, other languages’ pages are opening too. So i think its about the theme or ‘xstore core’ issue.

Please check and give me the solution about this.

I’ll be waiting your respond.

Regards

#454471 Copied

Jack Richardson

Support staff

September 8, 2025 at 18:25

Hello @sektek,

We hope this message finds you well.

As shown in the following screenshot: https://prnt.sc/ebbRm-EXzExU, it appears that the file name “wishlist” was translated, which has resulted in fatal errors when the site is viewed in other languages. Specifically, the following strings: https://prnt.sc/SDz5YFAeMnli were translated, including the file key itself. Since there are no actual files named “Liczba zyczen” or similar, the system is unable to locate them, leading to these errors on the frontend.

We have reviewed the issue and removed these particular strings from translation to prevent further errors. You may now check the updated functionality and let us know if everything is working as expected.

We appreciate your cooperation and look forward to your feedback.

Best regards,
The 8Theme Team

#454514 Copied

sektek

Participant

September 8, 2025 at 21:23

Thanks for the support! My topic “I have problems with the pages I created with WPML” has been successfully resolved.

#454527 Copied
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I have problems with the pages I created with WPML

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