When I click on teh Contact Us form my Outlook gets open and it prevent me from inserting data

This topic has 7 replies, 3 voices, and was last updated 2 months, 3 weeks ago ago by Krafts & Kreations

  • Avatar: Krafts & Kreations
    Krafts & Kreations
    Participant
    September 6, 2025 at 16:16

    When I click on teh Contact Us form my Outlook gets open and it prevent me from inserting data,attaching the screen shot

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 6, 2025 at 18:58

    Hello,

    Thank you for reaching out to us.

    Could you please test if the same issue occurs when using a default theme, such as Storefront? (Appearance > Themes).
    If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.

    Warm Regards,
    The 8Theme Team

    Avatar: Krafts & Kreations
    Krafts & Kreations
    Participant
    September 6, 2025 at 20:24

    I didnt understood the Resolution which you have provided

    Please contact administrator
    for this information.
    Avatar: Alex Carter
    Alex Carter
    Support staff
    September 8, 2025 at 06:51

    Hello,

    We would like to inform you that the issue you are experiencing is not related to the theme used on your website. Therefore, we kindly recommend contacting the support team of the Contact Form 7 plugin directly for further assistance – https://wordpress.org/support/plugin/contact-form-7/

    As the theme authors, we are able to provide support only for issues caused by our theme, and in this case, it appears that the problem lies outside of our scope.

    Thank you for your understanding in advance.

    Best regards,
    8Theme Team

    Avatar: Krafts & Kreations
    Krafts & Kreations
    Participant
    September 9, 2025 at 05:11

    Can you guide me on what should be the email address on
    To & From Tabs in Contact Form 7

    My Email ID is support@Kraftsandkreations.com

    Shall i use it in both tabs(To & From)

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    September 9, 2025 at 08:38

    Hello @Krafts & Kreations,

    Thank you for reaching out.

    For guidance on configuring the mentioned plugin, we recommend referring to the official documentation available at the following link: https://contactform7.com/setting-up-mail/. You will also find numerous articles and resources that provide detailed information on setting up the plugin, including the use of custom fields and their applications.

    Should you have any further questions, please feel free to contact us.

    Best regards,
    The 8Theme Team

    Avatar: Krafts & Kreations
    Krafts & Kreations
    Participant
    September 13, 2025 at 13:28

    Thanks for the support! My topic “When I click on teh Contact Us form my Outlook gets open and it prevent me from inserting data” has been successfully resolved.

  • Viewing 7 results - 1 through 7 (of 7 total)

The issue related to '‘When I click on teh Contact Us form my Outlook gets open and it prevent me from inserting data’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.