Mobile – product pages – not showing quantity

This topic has 4 replies, 2 voices, and was last updated 3 months ago ago by Nicolo

  • Avatar: Nicolo
    Nicolo
    Participant
    August 30, 2025 at 16:51

    We are facing an issue where mobile devices are not showing quanity

    on the sticky bottom menu when u scroll down the page.

    Meaning, its not showing the active number, if i click 1, its now visible, if i click 2 or 3, its not visible etc. You can see its just blank. Feel free to compare agains dekstop if unsure.

    added a video for your demonstration:
    https://imgur.com/a/GcQJU0K

    What is the root cause of this and how can we fix it?

    3 Answers
    Avatar: Nicolo
    Nicolo
    Participant
    August 30, 2025 at 16:52

    Here is the credentials if needed. (in private content area)

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 31, 2025 at 14:43

    Hello @Nicolo,

    We hope this message finds you well.

    We would like to inform you that the issue you are experiencing is caused by custom CSS located in your xstore-child/styles.css file with next code:

    .etheme-sticky-cart .quantity.quantity-select,
    .etheme-sticky-cart .quantity.quantity-select select {
      width: 100%;
      margin: 0;
    }

    Please refer to the following screenshots for clarification:
    – Before applying any changes: https://prnt.sc/BDNaZaZ1Mvn_
    – After temporarily removing the custom styles related to the quantity input: https://prnt.sc/RZdH-Rlxe7qj

    As the issue stems from customizations made on your end, we kindly recommend reviewing and adjusting your custom styles accordingly to better suit your specific requirements.

    Should you need further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: Nicolo
    Nicolo
    Participant
    September 5, 2025 at 14:52

    Thanks for the support! My topic “Mobile – product pages – not showing quantity” has been successfully resolved.

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