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No se actualizan los cambios en los widget

This topic has 8 replies, 3 voices, and was last updated 3 months, 1 weeks ago ago by Alex Carter

Elgaroe

Participant

August 28, 2025 at 08:20

buenas he realizados cambios en el widget de lado izquierdo y se lo pongo a una de las paginas pero no se me ven los cambios se queda el que viene por defecto

#453659 Copied

7 Answers

Alex Carter

Support staff

August 28, 2025 at 08:44

Hello,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

Warm Regards,
The 8Theme Team

#453662 Copied

Elgaroe

Participant

August 28, 2025 at 09:01

adjuntamos video
https://www.dropbox.com/scl/fi/ze7inj5y7n1v4ukq0cu9j/Escritorio-_-Bellisima-Beachwear-Ropa-de-ba-o-y-bikinis-exclusivos-en-Canarias-WordPress-Mozilla-Firefox-2025-08-28-08-59-13.mp4?rlkey=c430xwc6nc5wsnu3vj0tq6hkv&dl=0

#453668 Copied

Alex Carter

Support staff

August 28, 2025 at 09:11

Hello,

Thank you for reaching out to us.

Could you please provide temporary FTP access? We will check what can be done to help you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Warm Regards,
The 8Theme Team

#453669 Copied

Elgaroe

Participant

August 28, 2025 at 09:15

le paso los datos en la zona privada

Please contact administrator
for this information.

#453670 Copied

Jack Richardson

Support staff

August 28, 2025 at 09:39

Hello @Elgaroe,

Thank you for reaching out.

Please note that the widgets you are using in the sidebar are designed to be displayed exclusively on WooCommerce-based pages. According to the official WooCommerce documentation (https://woocommerce.com/document/woocommerce-widgets/), the page where you have added the sidebar is considered a standard page, not a WooCommerce-specific one.

We kindly recommend exploring the functionality of the Archive Products Builder with conditional display features, which may better suit your needs. You can find more information and guidance here: https://www.8theme.com/documentation/xstore/xstore-builders/xstore-products-archive-builder-with-elementor/

Best regards,
The 8Theme Team

#453674 Copied

Elgaroe

Participant

August 28, 2025 at 09:57

gracias lo voy a mirar.
Me podria indicar tambien donde si puedo cambiar Guía de Tamaño de forma masiva a todos los productos de una misma marca?

#453676 Copied

Alex Carter

Support staff

August 28, 2025 at 11:12

Hello,

Thank you for your message.

To change the Size Guide for all products of the same brand in bulk, we recommend using the Single Product Builder > create a few templates with different content and conditions – https://prnt.sc/vqS8eoAoJbwG
Or change it individually for products – https://prnt.sc/MTqzVePGat-K

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

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