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Product labels often come off et the product variable come off too.

This topic has 5 replies, 2 voices, and was last updated 4 months ago ago by Deborah

Deborah

Participant

August 14, 2025 at 10:44

Hello,

To link a product page template to a product page, we’ve implemented a label system. However, these labels often get removed, so we have to reselect the correct label for each product affected by this issue. And sometimes, the problem is solved automatically.

Today, we also encountered another issue where the product page was bugging: the variable product was changed to a simple product, which automatically became out of stock. Do you know why this is happening ? Thank you !

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4 Answers

Jack Richardson

Support staff

August 14, 2025 at 11:45

Hello @Deborah,

Thank you for reaching out.

The issue you are experiencing is related to a known WooCommerce bug. We have found a support topic addressing this matter, which you can find at the following link:
https://wordpress.org/support/topic/variable-products-switching-to-simple-products/

We kindly encourage you to review the discussion there for further information and updates.

Best regards,
The 8Theme Team

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Deborah

Participant

August 18, 2025 at 15:15

Hello, it doesn’t work, the labels are still missing and I haven’t found any problem with the plugins.

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Jack Richardson

Support staff

August 18, 2025 at 16:30

Hello @Deborah,

As previously mentioned, the issue you are experiencing is not related to our theme but rather to the WooCommerce plugin. We kindly recommend that you submit your inquiry on the WooCommerce support forum, as they will be better equipped to assist you with resolving the matter of converting variable products to simple ones.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team

#452923 Copied

Deborah

Participant

August 19, 2025 at 08:17

Thanks for the support! My topic “Product labels often come off et the product variable come off too.” has been successfully resolved.

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Product labels often come off et the product variable come off too.

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