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  Acrdev

  Participant

  August 8, 2025 at 11:05

  Hello 8Theme Support Team,

  I accidentally closed my previous support ticket and am now unable to respond there. I’m opening this new ticket to follow up on the same issue.

  Here is the reference for the previously closed ticket:
  Ticket URL: https://www.8theme.com/topic/website-performance-issue-high-cpu-usage-due-to-errors-in-theme/

  As requested, I’ve attached the temporary wp-admin and FTP access credentials in the Private Content section of this ticket for your review and support.

  Kindly continue the support on this thread. Thank you for your help.

  Please, contact administrator
  for this information.

  #452165 Copied
  1 Answer
  

  Jack Richardson

  Support staff

  August 8, 2025 at 14:05

  Hello @Acrdev,

  We kindly request that you review the following conversation: https://www.8theme.com/topic/severe-cpu-usage-issue-when-xstore-core-plugin-is-active/#post-451160.

  We have previously received a similar inquiry and have conducted various tests, identifying the primary sources of high CPU usage as well as potential solutions.

  We would greatly appreciate it if you could take the time to examine the discussion in detail.

  Thank you for your attention to this matter.

  Best regards,
  The 8Theme Team

  #452194 Copied
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