Follow-Up on Ticket #451762 – WooCommerce Auctions Pro Fix (Staging vs Live)

This topic has 4 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by regencycigaremporium

  • Avatar: regencycigaremporium
    regencycigaremporium
    Participant
    August 5, 2025 at 14:17

    Hi Jack,

    Hope you’re doing well! I wanted to follow up regarding this resolved ticket (Ticket #451762). Thank you again for your assistance — the bidding issue on the staging site was fixed, and we really appreciated your quick support.

    I just had one small question:
    Could you please confirm if any additional changes were made directly to the staging site, aside from the updated woocommerce-all-scripts.min.js file you provided?

    The reason I ask is that we’re troubleshooting a separate issue with the customer payment page. On staging, it works perfectly — but on the live site, it doesn’t, despite having the same theme version, plugin versions, and settings. We’re wondering if any of your tweaks might have influenced the improved behavior on staging.

    Absolutely no problem if nothing else was changed — I just want to be thorough in replicating the working setup on the live environment.

    Thanks again for your continued help!

    3 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2025 at 15:10

    Hello @regencycigaremporium
    We improved only the file mentioned with no other changes.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: regencycigaremporium
    regencycigaremporium
    Participant
    August 6, 2025 at 02:38

    Thank you so much as always Jack, always glad we chose this theme. You guys are an amazing bunch, thank you for always helping us every step of the way. Appreciate you and the 8theme team!

    Avatar: regencycigaremporium
    regencycigaremporium
    Participant
    August 6, 2025 at 02:38

    Thanks for the support! My topic “Follow-Up on Ticket #451762 – WooCommerce Auctions Pro Fix (Staging vs Live)” has been successfully resolved.

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The issue related to '‘Follow-Up on Ticket #451762 – WooCommerce Auctions Pro Fix (Staging vs Live)’' has been successfully resolved, and the topic is now closed for further responses

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