NO APARECEN LOS ARTÍCULOS DE REMATE FINAL

This topic has 7 replies, 3 voices, and was last updated 4 months, 2 weeks ago ago by elrincondelanena.moda@gmail.com

  • Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    August 5, 2025 at 09:23

    Buenos días !

    No aparecen los artículos en la categoría REMATE FINAL. He borrado el menú y lo he vuelto a crear y no sale ningún artículo.

    Podrían decirme por qué …? Gracias.

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    6 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    August 5, 2025 at 09:42

    Hello,

    Thank you for reaching out to us.

    Kindly try re-selecting the Shop page by navigating to WooCommerce > Settings > Products > Shop. This may help resolve the issue.

    If the problem persists, we would appreciate it if you could provide us with temporary WP-Admin access so we can investigate further.

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Warm Regards,
    The 8Theme Team

    Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    August 5, 2025 at 09:50

    Ok! Adjunto datos de acceso. Saludos

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2025 at 13:10

    Hello @elrincondelanena.moda@gmail.com,

    We hope this message finds you well.

    We would like to inform you that the URL associated with the “Remate Final” category currently points to a post category that does not have any assigned items, as shown in the following screenshot: https://prnt.sc/aKZjHXLNLVKz.

    If your intention is to link to a product category instead, we kindly recommend reviewing and updating the items in your website menu accordingly. You may either assign relevant posts to the specified category or verify whether the desired menu item is correctly configured and displayed.

    Should you require any further assistance, please do not hesitate to contact us.

    Best regards,
    The 8Theme Team

    Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    August 5, 2025 at 13:45

    No se bien que enlace poner.

    Al agregar el producto se eligió la categoría remate final y debería aparecer. Como actualizo la URL para que los productos aparezcan esa categoría o como dar de alta un producto en esa categoría. …? Gracias !!

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    August 5, 2025 at 15:06

    Hello @elrincondelanena.moda@gmail.com,

    We hope this message finds you well.

    While reviewing your website’s menu configuration, we noticed that the menu items were created using Post Categories as URLs. For optimal functionality, we recommend using Product Categories instead. You can refer to the following screenshot for clarification: https://prnt.sc/sEOcb0lYk16L.

    If the Product Categories option is not visible in your menu settings, we suggest reviewing this helpful article on enabling screen options in WordPress: https://www.wpbeginner.com/glossary/screen-options/.

    We have taken the liberty of updating the “Remate final” menu item with the correct Product Category link: https://prnt.sc/vzg5KsvHfOC5, and have removed the previous version. You may now view the updated page content accordingly.

    We kindly recommend reviewing all other menu items and updating them as needed to ensure consistency and proper navigation.

    Should you have any questions or require further assistance, please do not hesitate to reach out.

    Best regards,
    The 8Theme Team

    Avatar: elrincondelanena.moda@gmail.com
    elrincondelanena.moda@gmail.com
    Participant
    August 6, 2025 at 16:22

    Thanks for the support! My topic “NO APARECEN LOS ARTÍCULOS DE REMATE FINAL” has been successfully resolved.

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