My OTP plugin not working despite all efforts

Hello,

Thank you for reaching out to us.

To assist you effectively, could you please provide us with the following details:

– The name and version of the OTP plugin you are using
– Any error messages or console logs you may have encountered
– Temporary wp-admin and FTP access to your site, so we can examine the configuration and perform necessary tests.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team