Discount counter not working on product page

Hello @Omar Quddam,

We hope this message finds you well.

Could you please check whether the issue occurs with other products as well, or if it is specific to this particular product? From the video you provided, it appears that the product you opened does not have variations, which may explain why the countdown is hidden.

If the issue is also present on products that do include a countdown, we kindly ask you to share the URLs of both the affected product and a product where the countdown is functioning correctly. This will help us investigate the matter more effectively.

Thank you for your cooperation.

Best regards,
Jack Richardson
The 8Theme Team

Hello @Omar Quddam

If the issue is also present on products that do include a countdown, we kindly ask you to share the URLs of both the affected product and a product where the countdown is functioning correctly. This will help us investigate the matter more effectively.

Currently we checked but your products does not have schedule time for sale so the countdown may not be shown on your products.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Omar Quddam

The url of such page was not attached in your reply so please, update the details.
We cannot find such page based on your screenshot only.

Kind regards, Jack Richardson
The 8theme’s team

Hello @Omar Quddam
Please, check now.
Kind regards, Jack Richardson
The 8theme’s team

Hello @Omar Quddam,

We hope this message finds you well.

We would like to inform you that there were some conflicts related to multiple countdowns displayed on your single product page. As a result, the countdown is now being forcefully displayed within the single product content to ensure proper functionality.

If the main issue addressed in this topic has been resolved to your satisfaction, we kindly ask you to mark the topic as closed.

Thank you for your understanding.

Best regards,
Jack Richardson
The 8Theme Team