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  Sega

  Participant

  July 30, 2025 at 10:05

  Hello! i tried to log in from pop-up window, but instead it redirects me to login page and make me fill out login and password again. same thing for register button.
  video and data on private content

  Please, contact administrator
  for this information.

  #451120 Copied
  1 Answer
  

  Luca Rossi

  Support staff

  July 31, 2025 at 06:38

  Dear @Sega,

  We hope this message finds you well.

  It appears that the issue may be related to the W3 Total Cache plugin. At your convenience, could you please try disabling this plugin and then test the functionality again?

  For your reference, everything seems to be working correctly on our end. You may view the recorded demonstration here: https://www.awesomescreenshot.com/video/42625137?key=1cf0f294742045f5996cc08238bd0ff0

  Should you need any further assistance, please do not hesitate to reach out.

  Best regards,
  The 8Theme Team

  #451234 Copied
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