Made any mistake in spotlight categories – not all or not complete view

This topic has 7 replies, 2 voices, and was last updated 4 months, 3 weeks ago ago by Michael

  • Avatar: Michael
    Michael
    Participant
    July 30, 2025 at 05:54

    Hi..
    i try some settings vor the spotlight. after i publish it … i see no categorie pictures.
    can you please help me – to have old view again?

    best regards
    Michael

    6 Answers
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2025 at 09:54

    Hello @Michael
    Could you please, provide us the URL and video of the issue for better understanding ?
    Also, you can try to implement the solution from next reply -> https://www.8theme.com/topic/two-categories-not-showing-in-shop-sidebar/#post-450636.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Michael
    Michael
    Participant
    July 30, 2025 at 10:14

    Hello..
    i send you screenshots.
    you can see ..
    in “allcat” there are no other categories.
    in “pccat” there are the categories
    also in “iphonecat”

    so looks like.. the subcategories will be shown
    but not the main catagories

    Regards
    Michael

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    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2025 at 12:31

    Hello @Michael
    We checked but didn’t find the solution yet. Could you please, provide us the FTP access so we could check the solutions ?
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Michael
    Michael
    Participant
    July 30, 2025 at 12:43

    Hi.
    Yes i can 🙂

    Regards Michael

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 30, 2025 at 13:12

    Hello @Michael
    Check now. The option that made such issue was activated -> https://prnt.sc/rr-cI4I0DOMc so we disabled it.
    Kind regards, Jack Richardson
    The 8theme’s team

    Avatar: Michael
    Michael
    Participant
    July 30, 2025 at 14:09

    hi there,

    wonderfull. thank you so much!

    regards
    Michael

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The issue related to '‘Made any mistake in spotlight categories – not all or not complete view’' has been successfully resolved, and the topic is now closed for further responses

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